Shipping Policy
SHIPPING POLICY
- We currently only ship to USA and Canada. Shipping charges are calculated at checkout and based on the weight of items purchased and the shipping address.
- You are responsible for non-standard shipping charges such as special handling surcharges and oversize fees. Offer is subject to adjustment due to returns, cancellations, and exchanges.
- We are not responsible for any fees, tariffs, or customs fees incurred upon delivery. Many Countries impose a customs fee that can be charged at ANY time. While we rarely see this happen, it is possible for you to have to pay those fees before they release your order to you.
- Depending on location we cannot guarantee how long items take to ship.Â
PROCESSING TIME
- Tabis DCVI LLC knows that when you place your order, you want the product as quickly and efficiently as possible. When selecting shipping, please allow us UP TO 8 days to process and make your order.
- Then please allow more time for shipping (based on the shipping rate you chose). The majority of the products will ship within 5-7 business days, but we are a home-based small business, and especially during busy holidays and peak seasons, it may take us longer to complete your items. Example: Average processing time is five business days. If you select priority 3-day service for shipping, please allow us 8-10 days for your items to arrive.
- All products will display the availability upon choosing size, color or vehicle fitment etc. on the product page. Items that show in stock we will have on hand. There are cases where our stock is incorrect, and we may have to order more stock, or it may not be available. If this happens, we will contact you via email or phone (depending on which you list on your customer profile).
Of course, if you have questions on the availability of a product or need an item sooner, please email us at info@vishops.com will help you determine the quickest, most efficient way to get your product.
CLOTHING
- Because of the large variety and options with clothing, we do not keep all sizes and colors on hand.
- Most times, when you place your order with us, if we are printing it in-house, we need to order the clothing item to be printed. This takes at least 5-7 days prior to us processing your order.
SHIPPING POLICY
- We cannot refund shipping charges for shipments arriving past the estimated delivery date.
- We occasionally have printing partners help us fulfill orders. This could cause your order to arrive in separate packages. Detailed shipment dates and tracking numbers will be sent to the email address provided at the time of order.
- We will do our best to ensure you receive your product as quickly and cost-efficiently as possible.
- Some items will show in stock but will need a few extra days to process. This is normally due to a product that needs to be custom designed, personalized or is not actually in stock.
- To change your shipping address, please contact us immediately. If the order has not shipped, we can often change it. If it is shipped to the wrong address, we cannot replace lost or missing items. If the order is returned to us, we can reship it to you at your expense.
- Being located on an island and a territory of the United States, we use USPS for all of our shipping. If you would like it shipped a different way, please contact us, and we can see if we can.
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